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If a problem with the main line caused the backup, we can help with the cleanup. If a cleanup crew is required, the superintendent will make the necessary arrangements to have the property cleaned and sanitized. If the problem is on the private side of the line (building sewer), it is the responsibility of the property owner to call a licensed plumber or drain service to correct the problem and clean up the spill.
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Immediately contact the Lake County Special Districts Administration at 707-263-0119 to report the problem. After hours, the District's answering service will forward your complaint to emergency stand-by maintenance personnel.
We are on duty seven days a week, 24 hours a day. If you have a backup, contact the Lake County Special Districts Administration at 707-263-0119 to report your problem. We will dispatch a maintenance crew to your address to find out if the stoppage is in the District's main or your private line (building sewer). If the sewer main is found to be clear, it is the responsibility of the property owner to call a licensed plumber or drain cleaning service to correct the problem. The property owner is responsible for maintaining adequate flow to and through the building sewer from the property structure to the property line cleanout. If the stoppage is in the District's main, we'll fix it as quickly as possible and keep you informed about what is being done.
As soon as you notice slow-running drains you should stop using your home's drainage fixtures, call a plumber or the District office. If the problem is in the building sewer, call your plumber to clear the blockage before it gets bad enough to become a backup. Roots, grease, and debris are the most common cause of blocked sewers. Take these precautions: