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Survey - 911/Telephone Contact

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1. What phone number, division or office did you call?
3. Was your telephone call to the Lake County Sheriff's Office answered in a timely fashion?
4. How many times did the telephone ring before it was answered?
5. Was the person that answered your phone call professional while dealing with you?
6. Was he/she courteous?
7. Did he/she seem confident and knowledgeable?
8. If your call was transferred, were you transferred to the appropriate division or person?
9. How would you rate the overall service provided?
13. Would you like return contact? If yes, please be sure to include contact information at the top of this form.

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